Nintendo eShop Outage: Update Your Browser to Restore Access

Entry information

Published on: October 30, 2023

Description

Nintendo Switch users are facing a widespread error when attempting to access the Nintendo eShop, with a notice prompting players to 'update your browser' following a 'Bad Request.' This unexpected disruption has raised concerns among Nintendo fans, as the eShop remains a central hub for purchasing digital games, accessing downloadable content, and redeeming codes.

The Nintendo eShop, launched alongside the Nintendo Switch console in March 2017, has been a pivotal component of Nintendo's digital offerings.

The service provides access to thousands of first-party and third-party titles, regular digital sales, and exclusive releases.

Historically, the eShop has seen milestones such as surpassing hundreds of millions of downloads globally and supporting major launches, from The Legend of Zelda: Breath of the Wild to indie hits like Hollow Knight and Celeste. Reports indicate that players are encountering a 'Bad Request' page directing them to update their browser—the kind of message typically associated with internet browsing, rather than console storefront access.

According to a verified statement from Nintendo customer support, the error is related to a temporary disruption to the eShop service, possibly due to scheduled maintenance or server-side complications.

Nintendo clarified that switching internet connections, restarting the Switch console, or checking for system firmware updates may help resolve the issue in the meantime. Nintendo recommends that users experiencing this error attempt the following steps: 1.

Restart the Nintendo Switch system. 2.

Ensure the console is connected to a stable internet connection. 3.

Check for system updates on the console. 4.

Attempt to access the eShop again after a brief wait. If the problem persists, Nintendo's official support site provides additional resources or directs users to contact customer support for tailored assistance.

As customer support noted, 'We are aware of the service interruption and are working to restore eShop functionality for all Switch users.

We appreciate your patience during this downtime.' Nintendo has a long-standing record of swiftly addressing network service interruptions, often restoring access within hours.

The eShop, along with the Nintendo Direct online presentations and regular firmware updates, continues to play a major role in the Switch ecosystem.

The platform has set benchmarks for digital distribution, with the eShop becoming one of the most essential elements for Switch players worldwide. As of the latest update, Nintendo has not announced any major changes or scheduled maintenance that would permanently impact eShop accessibility.

Players encountering browser update prompts or bad request errors should follow the troubleshooting steps above and monitor official Nintendo channels for further updates.

For the latest information regarding the Nintendo Switch eShop and network status, visit Nintendo's official website or follow updates through the Nintendo customer support portal.

Nintendo Switch Nintendo Nintendo eShop eShop Switch Nintendo customer support Nintendo Account Nintendo Network Service

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