Nintendo Switch eShop: How to Fix 'Bad Request' and Update Your Browser

Entry information

Published on: March 12, 2025

Description

Nintendo Switch eShop users occasionally encounter the 'Bad Request' error message that can disrupt their digital shopping experience.

As the digital storefront for Nintendo's highly successful hybrid console, the eShop is central to discovering and purchasing both first-party favorites and third-party hits.

Issues like this can be frustrating for Switch owners, making it crucial to understand the cause and the solution for uninterrupted access to the latest games and deals. Launched in March 2017, the Nintendo Switch has surpassed 125 million units sold worldwide, becoming one of the gaming industry's most successful platforms and giving the eShop a particularly high volume of daily traffic.

Regular updates and optimizations to the eShop ensure its stability, yet connectivity and browser-related issues may still affect users.

When encountering a 'Bad Request' prompt on the Nintendo Switch eShop, it often means the system's built-in browser or cached information needs attention. A Nintendo spokesperson previously explained the error as typically caused by corrupted or outdated browser data within the console's eShop.

The spokesperson noted, "Clearing the cache or restarting the Nintendo Switch will generally resolve minor connectivity and browser issues, restoring access to the Nintendo eShop." Users are also encouraged to check for system updates in the Nintendo Switch settings, as firmware updates often address network and browser compatibility with the eShop service. Here are the official steps to troubleshoot the 'Bad Request' error on the Nintendo Switch eShop: 1.

Restart the Nintendo Switch system completely. 2.

Navigate to System Settings > System > Formatting Options, and select "Clear Cache" for your user profile. 3.

Ensure the Nintendo Switch firmware is up to date by going to System Settings > System > System Update. If these steps do not resolve the problem, Nintendo advises contacting their support portal for further assistance.

Additionally, stable internet connections and keeping login information current help reduce the possibility of future eShop errors. As the eShop continues to expand its library with each Nintendo Direct announcement, maintaining a smooth purchasing experience is vital for gamers.

Whether they're downloading classics from Nintendo or the latest indie releases, Switch owners can ensure continued access by following these troubleshooting tips whenever technical issues like the 'Bad Request' message arise.

Stay tuned to official Nintendo support channels for the latest updates and guidance related to the Nintendo Switch eShop.

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