Nintendo Switch eShop: How to Fix the 'Bad Request' Browser Error

Entry information

Published on: June 22, 2025

Description

The Nintendo Switch has solidified its status as one of the most popular gaming platforms since its 2017 release, boasting a robust library of first-party titles and continuously evolving online features.

Central to its digital experience is the Nintendo eShop, the official platform for discovering and purchasing both indie and AAA releases.

However, some users have encountered a disruptive "Bad Request" error while attempting to access online services or browse the eShop via the Switch's built-in web browser functionality. The "Bad Request" message typically surfaces when attempting to load an eShop page or certain web-based content on the Nintendo Switch.

This can interrupt the shopping experience, preventing users from downloading new games or managing their accounts.

According to Nintendo, such errors are often linked to connectivity issues, outdated system software, or temporary web page conflicts. Nintendo recommends that Switch users experiencing this issue begin by checking their system's internet connection.

Ensuring a strong, stable Wi-Fi connection and restarting the console can resolve minor network interruptions.

Updating the Nintendo Switch to the latest firmware via System Settings is also advised, as software updates often contain important bug fixes and performance improvements. Should the error persist, clearing the cache on the Nintendo Switch can help.

This option is available under System Settings > System > Formatting Options > Clear Cache.

In a statement from Nintendo's support documentation, the company notes that clearing the cache will remove saved IDs, passwords, cookies, and browsing history, which often resolves browsing-related errors. For users who continue to encounter the 'Bad Request' error specifically within the eShop, verifying Nintendo Account details and ensuring regional settings are correct may also assist.

As of its latest update, the Nintendo Switch eShop supports a variety of payment systems and provides access to thousands of titles, with millions of digital sales globally.

Nintendo routinely improves eShop stability, reflecting the platform's crucial role in the company’s gaming ecosystem. The Nintendo Switch remains a leader in digital distribution thanks to the accessibility and variety offered by the eShop.

While errors like 'Bad Request' can disrupt the experience, following these troubleshooting steps ensures gamers can quickly return to enjoying their libraries or exploring new releases on Nintendo’s flagship hardware.

For further assistance, official support is available via Nintendo’s customer service and the company’s comprehensive online help resources.

Nintendo Switch Nintendo eShop Switch Switch eShop Nintendo Switch eShop Nintendo eShop

Sonic Racing: CrossWorlds Officially Reveals Nickelodeon Collaboration