Nintendo has issued a second apology after a quiz error in the Nintendo Today app disrupted the rollout of Zelda collectible cards tied to The Legend of Zelda’s 40th anniversary.
The incident, flagged publicly last week, involved a Bokoblin Mask question that presented two correct answers while the app marked only one as correct.
The snafu prevented some users from earning a daily medal in the app’s quiz feature.
Background and timeline
The Nintendo Today app has been distributing daily virtual trading cards and running trivia quizzes to celebrate Zelda’s anniversary.
According to reports, the problematic question appeared on September 16 and asked what happens when Link approaches Bokoblins while wearing the Bokoblin Mask.
Both answer choices — that the Bokoblins surround Link and that they treat him as one of their own — were factually correct, but only one was accepted by the quiz logic.
Nintendo’s initial response and follow-up
Nintendo responded by posting an apology and stating that it would correct the quiz results.
The company’s full response included a remedial action: Nintendo awarded a medal to all players who answered the question and updated affected users’ Activity Logs and quiz results tabs to reflect the change.
A subsequent problem was reported after the company posted the initial apology notice.
As noted by industry site Gaming Reinvented, the apology message displayed starting at 12:00 UK time on September 18 could not be dismissed on some devices because the ‘OK’ button was inaccessible.
That issue prevented affected users from closing the notice and collecting their daily card.
Nintendo said the inability to press ‘OK’ was an error affecting some devices and that the problem was resolved at 06:00 UK time on September 19.
Paraphrased statement from Nintendo
Nintendo acknowledged the second issue and apologised for the inconvenience, explaining that a notice displayed when accessing the Zelda card content could not be closed on certain devices and that affected users were therefore unable to receive cards.
The company confirmed the issue was fixed and said it would provide a further update once its response was finalised.
Impact and next steps
The technical errors appear limited to the Nintendo Today app’s quiz and notification systems; Nintendo has already issued corrective measures for quiz scoring and has resolved the dismiss-button problem.
The quiz returned to normal operation following the fixes, and Nintendo has committed to providing an additional update when its review is complete.
This sequence underscores the challenges of live-event app support during major franchise celebrations.
For owners of Nintendo hardware and users of Nintendo services, the company’s remedial actions mean affected players should now see corrected quiz records and awarded medals in their Activity Logs.
The incident, flagged publicly last week, involved a Bokoblin Mask question that presented two correct answers while the app marked only one as correct.
The snafu prevented some users from earning a daily medal in the app’s quiz feature.
Background and timeline
The Nintendo Today app has been distributing daily virtual trading cards and running trivia quizzes to celebrate Zelda’s anniversary.
According to reports, the problematic question appeared on September 16 and asked what happens when Link approaches Bokoblins while wearing the Bokoblin Mask.
Both answer choices — that the Bokoblins surround Link and that they treat him as one of their own — were factually correct, but only one was accepted by the quiz logic.
Nintendo’s initial response and follow-up
Nintendo responded by posting an apology and stating that it would correct the quiz results.
The company’s full response included a remedial action: Nintendo awarded a medal to all players who answered the question and updated affected users’ Activity Logs and quiz results tabs to reflect the change.
A subsequent problem was reported after the company posted the initial apology notice.
As noted by industry site Gaming Reinvented, the apology message displayed starting at 12:00 UK time on September 18 could not be dismissed on some devices because the ‘OK’ button was inaccessible.
That issue prevented affected users from closing the notice and collecting their daily card.
Nintendo said the inability to press ‘OK’ was an error affecting some devices and that the problem was resolved at 06:00 UK time on September 19.
Paraphrased statement from Nintendo
Nintendo acknowledged the second issue and apologised for the inconvenience, explaining that a notice displayed when accessing the Zelda card content could not be closed on certain devices and that affected users were therefore unable to receive cards.
The company confirmed the issue was fixed and said it would provide a further update once its response was finalised.
Impact and next steps
The technical errors appear limited to the Nintendo Today app’s quiz and notification systems; Nintendo has already issued corrective measures for quiz scoring and has resolved the dismiss-button problem.
The quiz returned to normal operation following the fixes, and Nintendo has committed to providing an additional update when its review is complete.
This sequence underscores the challenges of live-event app support during major franchise celebrations.
For owners of Nintendo hardware and users of Nintendo services, the company’s remedial actions mean affected players should now see corrected quiz records and awarded medals in their Activity Logs.
