Nintendo Officially Ends Repair Services for New Nintendo 3DS XL and Nintendo 2DS Systems

Nintendo Discontinues Repair Services for New Nintendo 3DS XL and 2DS Hardware Nintendo has officially concluded repair support for two of its iconic handheld systems— the New Nintendo 3DS XL (known as New Nintendo 3DS LL in Japan) and the Nintendo 2DS.

This significant announcement comes directly from Nintendo of Japan, and takes effect immediately, further closing a chapter in the company’s celebrated handheld legacy. The End of an Era for the 3DS Family First launched in 2011, the Nintendo 3DS family of systems collectively sold more than 75 million units worldwide and set the standard for handheld gaming innovation.

The New Nintendo 3DS XL, renowned for its enhanced processing power, ergonomics, and signature glasses-free 3D display, joined the lineup in 2015, while the Nintendo 2DS—launched two years earlier—offered a more affordable, 2D-only alternative.

Both devices remained popular for years due to their robust game libraries and consistent software support.

Official repair requests for the New Nintendo 3DS hardware had already ceased in August 2024.

Now, with today's announcement, Nintendo is ending repairs for both the New Nintendo 3DS XL and the Nintendo 2DS.

According to a statement from Nintendo, the discontinuation is a direct result of depleted stocks of replacement parts.

"We have exhausted our inventory of the necessary components for these systems," the company explained in its release.

"As a result, we can no longer accept repair requests for the New Nintendo 3DS XL and Nintendo 2DS." Wider Implications for Legacy Nintendo Platforms This new development follows a growing trend, as Nintendo continues to phase out hardware support for earlier platforms.

In 2023, the company confirmed it was no longer able to service Wii U consoles due to an inability to source replacement parts, signaling the winding down of previous generations, including both home and portable devices.

With the conclusion of official repairs for the entire family of 3DS and 2DS systems, Nintendo’s focus remains on current platforms such as the Nintendo Switch.

The eShop for both Nintendo 3DS and Wii U was previously closed, further highlighting the transition to newer hardware and digital ecosystems.

Impact on Collectors and Players For devoted fans and collectors, this move marks the final opportunity to maintain their beloved 3DS and 2DS devices through official channels.

Players seeking hardware repairs will now need to turn to third-party services or independent technicians, as official Nintendo support is no longer available.

As the gaming landscape continues to evolve, Nintendo’s legacy hardware stands as a testament to the company’s innovation and enduring appeal.

With the discontinuation of repair services, the New Nintendo 3DS XL and Nintendo 2DS officially join other classic Nintendo platforms in retiring from active support—solidifying their status as iconic entries in the history of portable gaming.

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