Nintendo donates 50 million yen and offers free repairs following 2026 Kumamoto earthquake
Nintendo has announced a monetary donation and extended customer support measures in response to the 2026 Kumamoto earthquake.
The Kyoto-based company said it will donate 50 million yen to the Japanese Red Cross Society and will provide free repair services for Nintendo products requested by residents in the areas affected by the quake and covered under the Disaster Relief Act through February 1, 2027.
The company shared the notice on its official social channels and support website (support.nintendo.com).
What Nintendo is providing
In a company statement posted to social media and its support page, Nintendo expressed sympathy for those affected and outlined tangible assistance: it will accept requests for free repairs of damaged Nintendo products from qualifying residents in affected areas, and the free-repair window will remain open until February 1, 2027.
Nintendo also confirmed a 50 million yen donation routed through the Japanese Red Cross Society to support relief efforts.
Rewritten official statement (journalistic): Nintendo said it extends its deepest sympathies to those impacted by the 2026 Kumamoto earthquake and will offer free repair services for products requested by residents in designated disaster areas under the Disaster Relief Act through February 1, 2027.
Additionally, the company will donate 50 million yen to the Japanese Red Cross Society to assist relief operations.
Context and broader industry response
Nintendo’s public support follows other contributions from the Japanese games industry and wider corporate sector.
The Pokémon Company has announced a 100 million yen donation to support recovery in Kumamoto Prefecture and the Japanese Red Cross Society, and several other Japanese firms, including Sony, have reportedly made donations to relief efforts.
Nintendo’s announcement was relayed by outlets such as Nintendo Life, where news writer Liam Doolan reported on the company’s actions.
Background on Nintendo and communications
Nintendo, founded in 1889 and headquartered in Kyoto, regularly uses its support site and social channels to communicate customer-service initiatives and emergency measures.
The company’s hardware lineage includes the Nintendo Switch, released on March 3, 2017, and Nintendo’s customer support infrastructure is accessible via its official website and local service centers.
Readers in affected areas seeking repairs or more information should consult Nintendo’s official support page for eligibility details, required documentation, and claim procedures.
This report is based on Nintendo’s public notice and company communications posted to its support site and social media.
Nintendo has announced a monetary donation and extended customer support measures in response to the 2026 Kumamoto earthquake.
The Kyoto-based company said it will donate 50 million yen to the Japanese Red Cross Society and will provide free repair services for Nintendo products requested by residents in the areas affected by the quake and covered under the Disaster Relief Act through February 1, 2027.
The company shared the notice on its official social channels and support website (support.nintendo.com).
What Nintendo is providing
In a company statement posted to social media and its support page, Nintendo expressed sympathy for those affected and outlined tangible assistance: it will accept requests for free repairs of damaged Nintendo products from qualifying residents in affected areas, and the free-repair window will remain open until February 1, 2027.
Nintendo also confirmed a 50 million yen donation routed through the Japanese Red Cross Society to support relief efforts.
Rewritten official statement (journalistic): Nintendo said it extends its deepest sympathies to those impacted by the 2026 Kumamoto earthquake and will offer free repair services for products requested by residents in designated disaster areas under the Disaster Relief Act through February 1, 2027.
Additionally, the company will donate 50 million yen to the Japanese Red Cross Society to assist relief operations.
Context and broader industry response
Nintendo’s public support follows other contributions from the Japanese games industry and wider corporate sector.
The Pokémon Company has announced a 100 million yen donation to support recovery in Kumamoto Prefecture and the Japanese Red Cross Society, and several other Japanese firms, including Sony, have reportedly made donations to relief efforts.
Nintendo’s announcement was relayed by outlets such as Nintendo Life, where news writer Liam Doolan reported on the company’s actions.
Background on Nintendo and communications
Nintendo, founded in 1889 and headquartered in Kyoto, regularly uses its support site and social channels to communicate customer-service initiatives and emergency measures.
The company’s hardware lineage includes the Nintendo Switch, released on March 3, 2017, and Nintendo’s customer support infrastructure is accessible via its official website and local service centers.
Readers in affected areas seeking repairs or more information should consult Nintendo’s official support page for eligibility details, required documentation, and claim procedures.
This report is based on Nintendo’s public notice and company communications posted to its support site and social media.
