Nintendo Switch 2 Pre-Order Cancellations Hit Walmart, Target, and GameStop Ahead of Launch

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Published on: June 03, 2025

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With the anticipated launch of the Nintendo Switch 2 rapidly approaching, excitement has reached fever pitch among the gaming community.

However, just days ahead of the much-awaited console release, US customers are facing unexpected pre-order cancellations from major retailers including Walmart, Target, and GameStop.

This unforeseen disruption is affecting devoted Nintendo fans across the country, adding stress to what is typically a celebratory period for new hardware launches. The issue first came to light as a wave of public reports began circulating on social media platforms and community forums such as Reddit.

According to Eurogamer’s coverage, multiple users have reported that their Nintendo Switch 2 pre-orders were canceled without clear explanation or prior notification.

One Reddit user, E1_guwop, recounted discovering their Target order had been canceled after seeing a reminder post on X (formerly Twitter) urging users to double-check their payment information ahead of shipping.

Despite having ensured all payment details were accurate and up to date, the user was surprised to learn their order had been voided. Another affected customer, posting under the username sonicpsycho, described a similar experience with Walmart.

The customer received an email citing a payment issue as the reason for the cancellation, despite the fact that their payment method had not changed since the time of pre-order.

Meanwhile, various social media posts are also linking GameStop to the issue, as at least one customer has reported a canceled pre-order, even after GameStop’s official channels previously assured customers that cancellations were not occurring. While the exact number of affected Nintendo Switch 2 pre-orders remains unspecified, the volume of reported cases appears significant enough to concern fans and prospective buyers.

Among the three retailers, Walmart has been repeatedly singled out as a leading source of reported pre-order cancellations.

Nonetheless, there is a glimmer of hope for some customers.

Recent updates on X from user @Jake_Randall_YT, corroborated by feedback from others, indicate that Walmart may be in the process of reinstating certain canceled orders.

Several users have confirmed successful reactivations of their Switch 2 pre-orders, though this outcome does not appear universal. The Nintendo Switch 2, set to launch soon, is one of the most eagerly anticipated console releases of this gaming generation.

Building on the success of the original Nintendo Switch—known for its innovative hybrid design, robust game library, and record-breaking sales—the Switch 2 is expected to continue Nintendo’s legacy of hardware excellence.

Past Nintendo Direct presentations and official communications have only amplified anticipation around the device’s release date, eShop integrations, and first-party game lineup. This spate of last-minute pre-order cancellations underscores the challenges of high-demand launches and the complexities facing both retailers and consumers.

As Nintendo fans wait for the official release, many are left disappointed and uncertain about their purchase status.

For those affected, it is advised to monitor retailer communications closely and ensure payment and shipping information is current. With the Switch 2’s launch imminent, Nintendo and its retail partners are facing heightened scrutiny.

Customers and industry watchers alike hope that any outstanding order issues will be swiftly resolved, ensuring the transition to the next generation of Nintendo gaming remains as smooth and inclusive as possible.

Nintendo Switch 2 Nintendo Switch Nintendo Switch 2 Switch US Xbox Series X|S GameStop US retailers Walmart Target Switch 2 pre-orders retailers Eurogamer Reddit X

US Retailers Are Playing With Fire With More Switch 2 Cancellations