Hollow Knight: Silksong Launch Overwhelms Nintendo eShop Servers on Switch and Switch 2

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Published on: September 04, 2025

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The long-anticipated release of Hollow Knight: Silksong by acclaimed indie developer Team Cherry has finally arrived on Nintendo Switch and Switch 2, igniting a global frenzy among fans.

The sequel to the critically acclaimed Hollow Knight, Silksong was released today, delivering on years of player anticipation, with a worldwide launch via the Nintendo eShop.

However, Silksong’s arrival has tested the limits of Nintendo's digital infrastructure.

As players rushed to download the title, both the Nintendo Switch and Switch 2 eShops were inundated with traffic.

Many users encountered prolonged loading times and error messages, including the persistent error code 2811-7002, widely reported by gamers attempting to access or purchase the game.

Some managed to reach the payment stage, only to confront additional issues, such as the error code 2813-1409, further hindering the download process. "Several members of our editorial team were able to secure their copies of Silksong and begin playing," reported the staff at Nintendo Life in a journalistic statement, "while others experienced delays and error codes during checkout.

As demand starts to ease, we are optimistic that more players will soon gain access." The launch excitement was further amplified by Team Cherry’s decision to forego pre-order pages, meaning fans worldwide flocked simultaneously to the eShop as soon as Hollow Knight: Silksong went live.

This surge in activity led to temporary server slowdowns, with entire pages becoming inaccessible and recurrent error codes affecting transactions, a testament to both the game's popularity and the server strain accompanying such a significant launch. Despite the initial technical challenges, many players have now successfully completed their downloads.

Industry analysts expect these server issues to subside as the first day rush wanes and Nintendo's digital storefront adapts to the unprecedented demand.

Team Cherry, meanwhile, continues to receive praise for delivering one of the most highly anticipated indie sequels in recent memory, further cementing its reputation within the gaming industry. For those still experiencing download trouble, experts recommend waiting a short while for digital traffic to stabilize before attempting to purchase or download Hollow Knight: Silksong again.

As Nintendo's servers recover, the acclaimed adventure stands poised to reach a rapidly growing community eager to embark on a new journey in Hallownest. Stay tuned to official channels and updates from both Nintendo and Team Cherry for the latest information regarding store status and troubleshooting tips.

Hollow Knight: Silksong is available now globally on Nintendo Switch and Switch 2 platforms via the Nintendo eShop.

Nintendo Switch 2 Nintendo Switch Nintendo Nintendo eShop Hollow Knight: Silksong eShop Switch 2 Switch Hollow Knight Silksong Hollow Knight Silksong Team Cherry

The Switch eShop Is Buckling Under The Weight Of Silksong